When requesting a refund from Google Play, we will need to process the request on your behalf.
The things we will need.
1. A screen shot of the receipt you received when purchasing.
2. The e-mail address you created your FATMAP account with.
3. Make sure this screenshot includes the Transaction ID / GA Order Code.
4. Send your request directly to FATMAP by emailing us at firstname.lastname@example.org.
Users should expect to hear back from us within 24-48 hours, Mon-Fri.