If you're having some troubles logging in to the https://beta.fatmap.com site, then you may be experiencing one of the following situations...
I have been invited, but my email isn't working
In this case, email email@example.com and copy the following text;
I've received an invite from you at the following email address [insert your email].
I've entered that email and it's saying my email has not been recognised.
Could you look into it?
We'll be able to investigate this immediately and send you further instructions.
I'm part of the Early Access Program, but my email isn't working?
Even if you're part of the Early Access Program, you still need to receive your invite to come and test the beta products. Check the following steps to ensure you get access as soon as possible.
1. Complete the survey - This will have been sent to you when you signed up for the waitlist. If you missed that, you can take the survey here.
2. Double check to see if you have an invite - If you do, then see the above explanation of how to get access.
3. Request an acceleration - We do grant accelerated access in special circumstances. Email us at firstname.lastname@example.org if you think you should get access earlier.
4. Hold tight - We let as many as we can onto our beta products and will send you an invite as soon as we can. We appreciate your patience on this.