FATMAP
Find answers to frequently asked questions about FATMAP - our global adventure guide on iOS, Android, and Web.
The Basics
- What is FATMAP?
- How can I contact FATMAP or give feedback?
- Guide to the FATMAP App
- How to get started with FATMAP
- Where can I download FATMAP?
- What devices are FATMAP compatible with?
General Questions
- How to use the 'Route To' feature on the FATMAP App
- How do I claim a voucher?
- How can I view and edit my profile?
- How can I find and follow other FATMAP users?
- How to send a Route from FATMAP to your Suunto or Garmin device
- How can I connect my LifePass to FATMAP?
Symbols & Buttons
- How to move around the map
- How can I view a fly-through of a route?
- How can I see the profile of a route?
- Can I see a first-person 360 view?
- How to navigate with the FATMAP app
- How can I switch between metric and imperial units of measurement?
Adventures and Routes
- How can I track my adventures?
- How to create Routes in the FATMAP Mobile App
- How do I create, edit and share Adventures?
- How can I add Routes to FATMAP?
- How to create & edit your Routes on the FATMAP website
- Where do my Strava activities appear in FATMAP?
Terrain Tools and Overlays
- What are the Terrain Tools?
- Distance Tool (Terrain Layer)
- How do I access Topographic maps?
- How do I use the Travel Distance Layer?
- Snow Layers
- How to use the Custom Layer tool
User Safety and Preparation
Billing & Account Status
Technical Issues
- How to reset or change your password
- Why is does the FATMAP app keep crashing?
- Will downloaded maps remain after I update to the most current version?
- How long will my battery last? What if it runs out?
- How much storage does my phone need to download offline maps?
- Will I need data to access FATMAP on the mountain?