FATMAP
Find answers to frequently asked questions about FATMAP - our global adventure guide on iOS, Android, and Web.
The Basics
General Questions
- Managing your Routes, Adventures and Waypoints
- How do Points-of-Interest (POIs) work on FATMAP?
- How can I search on FATMAP?
- Where are my Strava activities in FATMAP?
- Featuring FATMAP in your Videos, Social Media, Movie or PresentationÂ
- What type of trails and routes are there on FATMAP?
New FATMAP App
Adventure and route creation
- How to use Snap To when drawing adventures
- How can I track my adventures?
- How to add details and photos to your Routes
- How can I add Routes and Adventures to FATMAP?
- Where are my Routes, Adventures and Waypoints on FATMAP?
- How can I draw a Route or a track on FATMAP?
Terrain Intelligence Features
- What are the Terrain Layers?
- Distance Tool (Terrain Layer)
- How do I access Topo maps?
- How do I use the Travel Distance Layer?
- Snow Layers
- Can I customise the terrain tools?
Symbols & Buttons
- How to move around the map
- How can I view a fly-through of a route?
- How can I see the profile of a route?
- Can I see a first-person 360 view?
- Can I navigate with the FATMAP app?
- How can I switch between metric and imperial units of measurement?
User Safety and Preparation.
Billing & Account Status
Technical Issues
- How to reset or change your password
- Why is does the FATMAP app keep crashing?
- Will downloaded maps remain after I update to the most current version?
- How long will my battery last? What if it runs out?
- How much storage does my phone need to download offline maps?
- Will I need data to access FATMAP on the mountain?