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SUPPORT

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Latest activity by SUPPORT
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    SUPPORT created an article,

    Request to download your data

    If you hold a FATMAP account, then you're welcome to request the data linked to that account.  Email hello@fatmap.com with the subject line 'Requesting my data'.

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    SUPPORT created an article,

    Why are pistes/trails and lifts missing at my resort?

    Be patient! Our mapping team are constantly updating the map with piste and trail information and we are working hard to add the data for every destination on Earth!

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    SUPPORT created an article,

    How do I delete my account?

    In compliance with GDPR regulations, we fully support your request to privacy and ownership of your data. If you would like to permanently delete your account from our system please send an email t...

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    SUPPORT created an article,

    How do I switch between summer and winter imagery?

    You can toggle between winter and summer imagery by: selecting a sport associated with that season and the map will automatically change for you or by changing it manually in the terrain tools pan...

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    SUPPORT created an article,

    FATMAP's Data Providers

    FATMAP uses content from the following data suppliers: Bluesky Intermap Digital Globe Airbus Swisstopo OpenCageData Outdooractive Open Street Map MySnowMaps IGN Spain: MTN25 1994-2018 CC-BY 4.0 i...

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    SUPPORT created an article,

    What does E1, E2, E3 and E4 mean?

    We mark each freeride/off-piste/backcountry route with an E and a number between 1-4. This is the exposure grade given by the Local Expert in that area. Every grade is reviewed by our Lead Moderato...

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    SUPPORT created an article,

    Why is does the FATMAP app keep crashing?

      If your app is crashing repeatedly you may not be using the most up to date version of FATMAP. Step 1: Ensure your app is up to date. Check which version you are using and update if necessary.  S...

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    SUPPORT created a post,

    Version 1.6 Update Details

    https://fatmap.com/blog/app-update-fatmap-1-6-streaming-new-maps-better-performance/

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    SUPPORT created an article,

    How do I find the version I am using?

    Step 1 - Open up the FATMAP app. Step 2 - Tap the Menu button on the left side of your screen. Step 3 - Tap 'Help' You'll your current version located at the bottom of the screen. Make sure you kee...

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    SUPPORT created an article,

    How do I change the language?

    Currently, FATMAP is only available in English but we will be bringing more languages to the app and web platform soon!